01 / Our service offerings

How we serve communities in California

Find out how we can help bring your community’s vision to life.

Helping your association accomplish more

A prosperous community needs a reliable partner that pays attention to the big picture as well as the small details. We deliver the world-class management experience and services you want with consistency and care.

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Maintaining your community like it’s our own

The ongoing upkeep of your community protects your safety, well-being, and property values.

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Signature services that streamline operations

Major developers consistently turn to us because we deliver exceptional service, competitive pricing, and an unmatched suite of programs and services.

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Financial security you can trust

We employ the tightest financial standards across a wide range of offerings.

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Bringing industry-leading technology solutions to you

Associa Desert Resort Management takes a leadership approach to technology—with your data security always top of mind.

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02 / Why choose Associa Desert Resort Management
Associa community

Community

We offer complete turnkey management services and an array of solutions and resources to provide nothing short of an exceptional experience for your residents. Our team also contributes to a variety of local and national organizations that enrich the communities in which we live and work.

Associa community

Community

We offer complete turnkey management services and an array of solutions and resources to provide nothing short of an exceptional experience for your residents. Our team also contributes to a variety of local and national organizations that enrich the communities in which we live and work.

Associa community

Community

We offer complete turnkey management services and an array of solutions and resources to provide nothing short of an exceptional experience for your residents. Our team also contributes to a variety of local and national organizations that enrich the communities in which we live and work.

Associa community

Community

We offer complete turnkey management services and an array of solutions and resources to provide nothing short of an exceptional experience for your residents. Our team also contributes to a variety of local and national organizations that enrich the communities in which we live and work.

Associa community

Community

We offer complete turnkey management services and an array of solutions and resources to provide nothing short of an exceptional experience for your residents. Our team also contributes to a variety of local and national organizations that enrich the communities in which we live and work.

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03 / Leadership

Meet your leadership team

Paula Tapia, CCAM®, CMCA®, AMS®, PCAM®
Paula Tapia, CCAM®, CMCA®, AMS®, PCAM®
Executive Vice President, Operations
Keith Lavery, CMCA®, CCAM®, PCAM®
Keith Lavery, CMCA®, CCAM®, PCAM®
Executive Vice President, Finance & Accounting
Terry Kramer
Terry Kramer
Vice President, Security Access Control
Marc Lippert
Marc Lippert
Vice President, Associa OnCall
Donald Natividad, PHRca®
Donald Natividad, PHRca®
Vice President, Human Resources & Employee Development
Vanessa Landrum, CCAM®
Vanessa Landrum, CCAM®
Assistant Vice President, Operations
Kristin Berryhill-Hood, CCAM®
Kristin Berryhill-Hood, CCAM®
Assistant Vice President, Management Services
Shelly Bricker, CMCA®, CCAM®
Shelly Bricker, CMCA®, CCAM®
Director of Marketing
Robin Poole
Robin Poole
Director of Business Development
Jon Hunter
Jon Hunter
President, Management and Integrated Services
Mark Dodge, CMCA®, AMS®
Mark Dodge, CMCA®, AMS®
Regional Vice President
Mathew Hohl
Mathew Hohl
Regional Director of Field Services
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04 / Contact

Office information

Contact information
Areas served
Memberships & affiliations
Other offices
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05 / Associa Desert Resort Management in action

What people say about us

Read direct feedback from the clients and communities we serve.

See all reviewsWrite a review

"I truly appreciate our community management team. They are there when you need them and have been a joy to work with."

Jeffery B.

Review Stars
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06 / Community success stories

See the difference we make in California

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Rancho Mirage, CA

Associa Desert Resort Management Addresses Urgent Action Items

A long list of action items needed to be addressed as the community transitioned to Associa Desert Resort Management.

View our solution
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07 / News & events

Latest news

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08 / Career opportunities

We’re dedicated to the very best

At Associa Desert Resort Management, we’re always looking for top talent. If you value family spirit and strive to push the envelope with great customer service, you should consider joining our team.

Join our team
09 / Social media

Spotlight

Associa People
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Associa @associa - 10h

Associa Arizona recently named Ashely Mayer as director of business development. Welcome aboard!

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Associa @associa - 10h

Thank you for your business. We are honored to have clients like you.
#associa #community #happy

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Need some ideas for dinner this week? Check out these slow cooker recipes from our #AssociaFamilyCookbook

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Associa People
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Associa @associa - 10h

Associa Arizona recently named Ashely Mayer as director of business development. Welcome aboard!

  • Upload Icon
  • Heart Icon
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Associa @associa - 10h

Thank you for your business. We are honored to have clients like you.
#associa #community #happy

  • Upload Icon
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Associa @associa - 10h

Need some ideas for dinner this week? Check out these slow cooker recipes from our #AssociaFamilyCookbook

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Associa People
Associa logo icon

Associa @associa - 10h

Associa Arizona recently named Ashely Mayer as director of business development. Welcome aboard!

  • Upload Icon
  • Heart Icon
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Associa logo icon

Associa @associa - 10h

Thank you for your business. We are honored to have clients like you.
#associa #community #happy

  • Upload Icon
  • Heart Icon
Associa logo icon

Associa @associa - 10h

Need some ideas for dinner this week? Check out these slow cooker recipes from our #AssociaFamilyCookbook

  • Upload Icon
  • Heart Icon
Associa People
Associa logo icon

Associa @associa - 10h

Associa Arizona recently named Ashely Mayer as director of business development. Welcome aboard!

  • Upload Icon
  • Heart Icon
Associa Arizona banner
Associa logo icon

Associa @associa - 10h

Thank you for your business. We are honored to have clients like you.
#associa #community #happy

  • Upload Icon
  • Heart Icon
Associa logo icon

Associa @associa - 10h

Need some ideas for dinner this week? Check out these slow cooker recipes from our #AssociaFamilyCookbook

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  • Heart Icon
10 / Resource center

Get the latest educational content and industry news

Our latest ebookSee more resources
Person holding a tablet displaying an ebook titled 'Maximize HOA Engagement: 6 Tested Ways for Eliciting Homeowner Feedback' by Associa, with an image of a woman discussing paperwork with a senior man