01 / Our service offerings

How we serve communities in California

Find out how we can help bring your community’s vision to life.

Helping your association accomplish more

A prosperous community needs a reliable partner that pays attention to the big picture as well as the small details. We deliver the world-class management experience and services you want with consistency and care.

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Maintaining your community like it’s our own

The ongoing upkeep of your community protects your safety, well-being, and property values.

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Signature services that streamline operations

Major developers consistently turn to us because we deliver exceptional service, competitive pricing, and an unmatched suite of programs and services.

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Financial security you can trust

We employ the tightest financial standards across a wide range of offerings.

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Bringing industry-leading technology solutions to you

Associa Desert Resort Management takes a leadership approach to technology—with your data security always top of mind.

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02 / Why choose Associa Desert Resort Management

Community

We offer complete turnkey management services and an array of solutions and resources to provide nothing short of an exceptional experience for your residents. Our team also contributes to a variety of local and national organizations that enrich the communities in which we live and work.

Community

Systems & Technology

We continually invest in advanced technology to optimize our integrated solutions for efficiency, productivity, and above all, data security. Doing this keeps us steps ahead of the competition.

People

We hire and retain the best, most qualified people, and every team member is armed with tools to make a positive impact. Our employees and clients can count on ongoing support through continued education and professional development opportunities.

Five-Star Customer Service

We train all personnel in the importance of quality customer service, proactive service functions, and unsurpassed hospitality.

03 / Leadership

Meet your leadership team

Keith Lavery, PCAM®

Senior Vice President - Community Management & Financial Services

Paula Tapia, CMCA®

Senior Vice President, Operations

Terry Kramer

VP Access Control and Patrol Services

Marc Lippert

Director of Maintenance Services

Shelly Bricker, CCAM®

Marketing Director

Robin Poole

Business Development Director

John Hunter

Chief Operating Officer

Mark Dodge, CMCA®, AMS®

Regional Vice President

Mathew Hohl

Regional Director of Field Services

Tiffany Hannah

Regional Vice President

04 / Contact

Office information

05 / Associa Desert Resort Management in action

What people say about us

Read direct feedback from the clients and communities we serve.

See all reviews Write a review

"I truly appreciate our community management team. They are there when you need them and have been a joy to work with."

Jeffery B.

06 / Community success stories

See the difference we make in California

View case studies

Rancho Mirage, CA

Associa Desert Resort Management Addresses Urgent Action Items

A long list of action items needed to be addressed as the community transitioned to Associa Desert Resort Management.

View our solution

07 / News & events

Latest news

February 23, 2022

5 Easy ways boards can improve the homeowner experience

February 23, 2022

Associa Advantage, Inc., Partners with COIT Cleaning & Restoration Services

February 23, 2022

Professional Community Management Hosts Budget Preparation Webinar

08 / Career opportunities

We’re dedicated to the very best

At Associa Desert Resort Management, we’re always looking for top talent. If you value family spirit and strive to push the envelope with great customer service, you should consider joining our team.

Join our team